Return & Refund Policy

Thanks for shopping at If you are not entirely satisfied with your purchase, we're here to help.


You have 2 working days to return an item from the date you received it.

To be eligible for a return: 

  1. Your item must be unused and in the same condition that you received it.

  2. Your item must be in the original packaging.

  3. Your item needs to have the receipt or proof of purchase.


  1. The refund policy is only for the product category ''Rugs''.

  2. No other products are eligible for refund policy.

  3. We provide a credit note or an exchange of the same value of the purchased product.

  4. The purchased product will be first inspected of having any damages and also the change of packaging. Shall we find any, the refund cannot be proceeded.


Shipping price varies on products. 

Though the delivery can be provided for few other products with an additional delivery charge.

For more: Contact us:  (01) 864 3981

Facebook: Gift Emporium Charlestown